Standard Parcel Delivery Service – UK
Delivery is free for all orders within the UK Mainland and for all areas outside of this delivery is charged at cost.
All orders placed by 4.30pm Monday – Friday will be despatched same day and will normally be delivered the next working day within England, Wales and Scotland (excluding Highlands and Islands). Areas outside of this will normally take 2 days. Orders received on Saturday and Sunday will be despatched the next working day.
Shipments are made by Fedex unless the total package is under £25 in value (before VAT), under 2 kilograms (packed weight) AND smaller than 61mm x 460mm x 460mm in which case it is sent via Royal Mail
European & Rest of World Delivery
Delivery is charged at cost on all orders and will normally take 2-3 days.
All orders placed by 4.30pm Monday – Friday will be despatched the same day. Orders received on Saturday and Sunday will be despatched on the next working day.
Shipment is made by UPS Standard road delivery.
There are a number of special that are not held in stock but ordered when you place your order. These special items are identified on the website. You will be notified of a delivery date on these once you have placed your order.
Any product that you have received with a defect please contact our sales team at email@example.com within 3 days of receipt and they will be happy to arrange a credit or replacement.
Please contact our sales team at firstname.lastname@example.org within 3 days and they will be happy to arrange return. An admin charge of 10% of the order will be charged for re-stocking.
All tattoo inks are non-returnable and non-refundable as we cannot guarantee they are still sterile.